FAQ
FREQUENTLY ASKED QUESTIONS
I will announce any restocks or launches on IG story! Watch my Instagram page @goodbyejohanna for updates. :) I also offer made to order pieces of selected styles under the "made to order" section.
Alternatively, if you don't mind not knowing quite what you'll get - purchase a surprise box!
If you're in Singapore, please check my 'stockists' page on this website to view the brick-and-mortar stores my earrings are stocked at!
If I tell you, it's not a surprise :)
What goes into surprise boxes depends on what I have on hand at the time - they could be miscellaneous one-off designs, unreleased pieces, or items from previous collections that I just felt like re-making. Surprise boxes are packed randomly, according to the value of the boxes purchased.
Getting surprise boxes will always be a little cheaper than buying at regular launches! For example, a surprise box costing $195 will usually have a value of $200 - $230, depending on what I have at the time. Do note that surprise boxes may take up to 2-3 weeks to be shipped out, if you happen to place an order during a time when I have no suitable pieces available. You may add a note stating preferences for specific shapes, colours, or sizes - but no guarantees that your requests will be fulfilled.
Requests for clip-ons are accepted, please leave a note at checkout if you'd prefer this option! I use stainless steel screw-back clip-ons, and will include silicone pads for extra comfort :)
Not at the moment, sorry!
If I open up custom order slots in future, I will post an update on IG stories.
I use polymer clay, specifically Premo & Soufflé.
Polymer clay is a strong, waterproof and flexible material. It will not shatter when dropped, however do refrain from applying strong force or attempting to bend your earrings.
Every single piece is handcrafted pair by pair. I start with the raw clay, roll and condition it, then cut out the base shapes. I then shape/cut out, place and texture every single detail. At the moment I do not use any molds or paints. All the details are handmade from tiny bits of clay - and every piece of jewelry is unique.
I bake the raw clay pieces in an oven. When they have been cured, I sand, drill, wash and assemble the pieces to make jewelry.
sorry my name is not Johanna hahaha
Yes I do take wholesale orders! Please contact me at goodbyejohanna@gmail.com for the wholesale product catalogue and pricing.