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FAQ
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Everything is out of stock! How can I buy your earrings/when will you restock?I will announce any restocks or launches on IG story! Watch my Instagram page @goodbyejohanna for updates. :) I also offer made to order pieces of selected styles under the "made to order" section. Alternatively, if you don't mind not knowing quite what you'll get - purchase a surprise box! If you're in Singapore, please check my 'stockists' page on this website to view the brick-and-mortar stores my earrings are stocked at!
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What's in your surprise boxes?If I tell you, it's not a surprise :) What goes into surprise boxes depends on what I have on hand at the time - they could be miscellaneous one-off designs, unreleased pieces, or items from previous collections that I just felt like re-making. Surprise boxes are packed randomly, according to the value of the boxes purchased. Getting surprise boxes will always be a little cheaper than buying at regular launches! For example, a surprise box costing $195 will usually have a value of $200 - $230, depending on what I have at the time. Do note that surprise boxes may take up to 2-3 weeks to be shipped out, if you happen to place an order during a time when I have no suitable pieces available. You may add a note stating preferences for specific shapes, colours, or sizes - but no guarantees that your requests will be fulfilled. Requests for clip-ons are accepted, please leave a note at checkout if you'd prefer this option! I use stainless steel screw-back clip-ons, and will include silicone pads for extra comfort :)
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Do you take custom orders?Not at the moment, sorry! If I open up custom order slots in future, I will post an update on IG stories.
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What kind of clay do you use?I use polymer clay, specifically Premo & Soufflé. Polymer clay is a strong, waterproof and flexible material. It will not shatter when dropped, however do refrain from applying strong force or attempting to bend your earrings.
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How do you make your polymer clay jewelry?Every single piece is handcrafted pair by pair. I start with the raw clay, roll and condition it, then cut out the base shapes. I then shape/cut out, place and texture every single detail. At the moment I do not use any molds or paints. All the details are handmade from tiny bits of clay - and every piece of jewelry is unique. I bake the raw clay pieces in an oven. When they have been cured, I sand, drill, wash and assemble the pieces to make jewelry.
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"Hi Johanna....""sorry my name is not Johanna hahaha
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I'd like to stock your items in my retail store, do you take wholesale orders?Yes I do take wholesale orders! Please contact me at goodbyejohanna@gmail.com for the wholesale product catalogue and pricing.
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