Shipping and Returns
All prices stated here are in SGD.
Please ensure your delivery address is correct, complete and up to date. Additional shipping costs will apply for bounced packages.
Tracked mail is strongly recommended. I am not responsible for any lost or delayed mail.
Orders will be processed and shipped within 3-7 working days. For urgent rush orders, contact me and I will do my best to accommodate you.
For shipping within Singapore:
Normal (No tracking) - Flat rate of $1.50, free for purchases over $65 in a single receipt.
Smartpac/Ninjapack (Tracking) -
$4, free for purchases over $130 in a single receipt.
For International shipping:
Standard (No tracking) - $11, free for purchases over $200 in a single receipt.
Registered (Tracking) - $14, free for purchases over $260 in a single receipt.
Return & Exchange Policy:
Due to hygiene reasons, I do not accept returns or exchanges for earrings sold. Necklaces and other items can be exchanged within 14 days of purchase. (Singapore customers only.) For exchanges, postage fees will be paid by the customer.
If your item is damaged in transit, do contact me within 2 days of receiving the package, with photographs of the damaged item(s). Depending on the situation, I can either repair your item free of charge, or replace it with a different item.
If you have received an incorrect item, contact me as soon as possible. If your desired item is out of stock, you will receive store credit or a refund.